Paying the Rent
Get the information, tools, and support you need to understand your rights as a New York City tenant.
Can't Afford the Rent
Overcharges
One-Shot Deals
Fighting an MCI
Good Cause Evictions Protections
Late Fees
SCRIE
High rents are probably the biggest problem for most New York City tenants.
There are limited resources available to help tenants pay their rent. The information here is meant as a guide to your options if you find yourself unable to afford the rent in the apartment that you currently live in.
We won’t solve this problem one person at a time – we must come together and organize to change our laws and housing policies. Join the fight for safe, decent, and affordable housing today!
How can I get assistance with paying back-rent?
You may be eligible for assistance in paying back rent if you are at risk for an eviction for nonpayment of rent.
There are only a small number of programs that provide rental assistance on a monthly basis to people who are unable to afford their apartments (see below for more on FHEPS, HASA, and Section 8). However, many people qualify for one-time assistance in paying back rent to avoid eviction. Grants and loans are available from the government and from private charity sources.
To qualify for assistance in paying back rent, you must be able to demonstrate that you have the ability to pay your ongoing rent. You do not need to have an active nonpayment eviction case filed against you to qualify for these loans, though the city may require legal action for eligibility on a case-by-case basis, especially if the amount owed is very high.
One-shot deals:
A one-shot deal is an interest-free loan or a grant from the government to help tenants with back rent. You may apply at any time you have rent owed, though the city might ask for proof of legal action. One-shot deals can take months to be approved, so you are strongly encouraged to apply for assistance as soon as possible, even if you think that you may be able to come up with the funds on your own. If you do have an active nonpayment eviction case against you, you may have to return to court many times to request extensions while your one-shot deal application is pending, but Housing Court judges are familiar with the program and may be willing to grant these extensions, particularly if you pay your ongoing rent while you are waiting for a decision.
To find out the local HRA center where you can apply for a one-shot deal, call 311.
Applications for one-shot assistance are evaluated based on:
- the tenant’s ability to pay ongoing rent (i.e. they can afford their current rent, and only need help in paying what they already owe)
- the tenant’s compliance with the procedures (they must attend appointments, provide paperwork, show up to court dates, and pay current rent)
- the reason for falling behind in rent must be ‘valid’ (loss of job, medical emergency, death in the family, etc.)
There are different types of loans that are all considered “one-shot deals”, some for families, some for single adults, and some for adults with disabilities. Connecting with a community organization with staff social workers can help you figure out which one-shot deal is most appropriate for you, and can also make sure your application is as strong as possible.
Be advised that even when tenants qualify for one-shot deals, the assistance sometimes cover part of the back rent owed, but not all of it. You may have to come up with a portion of it on your own, or with the help of a third party, such as a family friend, or a charity.
Charity assistance:
A number of charities provide limited assistance with back-rent. As with the one-shot deals, to qualify you must be able to pay your ongoing rent, as they only help pay what is already owed. Charities assistance is sometimes combined with government assistance.
The charities that provide back-rent assistance ask that you contact the central number above for initial intake and referrals, and that you do not contact the charities directly. Different charities will have different eligibility requireents.
I receive public assistance. Do I qualify for ongoing rental assistance with FHEPS?
Family Eviction Prevention Supplement or FHEPS (formerly known as FEPS) is one of the only rental assistance programs that is currently open for new applicants in New York City.
To be eligible for FHEPS:
- at least one household member must currently have an active Cash Assistance case (or, if you are in shelter, qualify for CA once you leave shelter)
- your family must include a child under 18 years of age, a child under 19 years of age who is enrolled full-time in high school or a vocational or technical program, or a pregnant woman
- you must either be in an HRA shelter OR in a DHS shelter but eligible for HRA shelter or have been evicted before you entered shelter OR currently be in the process of being evicted or have been evicted in the last 12 months
See the City’s Fact Sheet about FHEPS here
For more information about the program, read the Legal Aid Society’s Frequently Asked Questions about FHEPS.
As a person living with HIV/AIDS,how can I qualify for ongoing rental assistance through HASA?
People living with HIV/AIDS and certain family members/caretakers of theirs may be eligible for ongoing rental assistance and other essential benefits (including medical care) through the HASA program (HIV/AIDS Service Administration). Clients may receive rental assistance to live in privately-owned housing, or referrals to public housing and/or other supportive housing facilities, with payments or fees based on their income.
To obtain more information about HASA or to apply for the program, call the ServiceLine at:
212-971-0626; (TTY machine): 212-971-2731
The program’s office is located at:
400 Eighth Avenue, 2nd Floor New York, NY 10001
You can find out more about HASA and find application forms on the City’s info page
Can I get a Section 8 voucher to help me pay the rent?
Section 8 is a federal program that assists low-income households pay rent in privately-owned apartments. Tenants pay 30% of their total household income towards rent, and the Section 8 voucher covers the difference between that amount and the total rent for the apartment. In New York City, the Section 8 portable voucher program is administered by the New York City Housing Authority (NYCHA). A smaller number of vouchers are made available for certain developments by the New York City Department of Housing Preservation and Development (HPD).
While there are nearly 100,000 households in New York City with a Section 8 voucher, there is no more funding for additional vouchers. As people leave the program, new individuals or families on the waiting list may be able to get a voucher, but the wait time can be very long.
Currently the waiting list for Section 8 vouchers is closed except for emergency applicants in the following categories:
- Victim of Domestic Violence
- Intimidated Witness referred by the District Attorney’s Office
- Applicants referred by the Administration for Children’s Services under the Independent Living or Family Reunification Programs
To learn more, or to check the status of a previous application, go to the Access HRA website.
- To learn more, or to find out how to get on the waiting list, go to the Frequently Asked Questions about Section 8 on the NYCHA website.
Am I being overcharged for my rent-stabilized apartment?
There is a maximum legal rent for every rent-stabilized apartment, based on the unique history of that apartment. It’s not based on the apartment’s size, nor the going rent of apartments in that area, nor the income of the tenant. Rents can be increased by few percent every time the lease is renewed. Landlords can also get higher increases when improvements or renovations are made to the building or individual unit. If the unit is extensively renovated (like between tenants, for example) these increases can be much larger. Prior to the passage of the 2019 rent laws, landlords could get much higher increases when there was a turnover in tenancy.
To find out the legal rent for your apartment, your first step is to request a rent history from the New York State Homes and Community Renewal (HCR). That is the state agency in charge of overseeing rent-regulated apartments.
Landlords of rent-stabilized buildings are required to register the rents they charge with HCR. They may or may not be registering the correct amount, but the first thing you need to do is find out what they have registered.
Once you get your rent history, you may want to talk to an experienced advocate, tenant lawyer, community-based organization, or assistant to an elected official, to help you interpret your rent history and decide how to proceed. Getting free legal representation can be difficult, but you can consult with volunteer attorneys by appointment at the Help Centers at the New York City Housing Courts.
If you’re going to be in court before you have a chance to talk with a lawyer or advocate, you may want to ask for an adjournment (a request for a later court date) in order to get more time to look into the matter.
If you believe that you are being overcharged, check out the overcharge tab.
Do I have a right to have a roommate or family member move in with me and help me pay the rent?
All tenants have a right to have family members reside with them so long as the apartment does not become overcrowded. If you live in living in public (NYCHA) or subsidized housing or if you receive rental assistance (like a voucher), you must report all household members and their incomes, including when this changes mid-lease.
If you live in a privately-owned building and are the only person named on your lease, you also have the right to share your apartment with one other adult not related to you, and that person’s dependent children. (Note: overcharging roommates in rent-stabilized apartments is prohibited.)
Exceptions and restrictions to the right to share your apartment apply to tenants living in public and subsidized housing and those who receive rental assistance based on income-eligibility. Always check your program’s rules before taking in another household member.
For more information on this topic, visit our page on your right to have a rooommate.
I am a senior citizen (62+). How can I apply to have my rent frozen through the SCRIE (Senior Citizen Rent Increase Exemption) program?
Seniors living in rent-stabilized or rent-controlled apartments, Mitchell-Lama or limited dividend company buildings (such as Penn South or Amalgamated Houses), and apartments regulated by the loft board, are eligible to have their rent frozen through the Senior Citizen Rent Increase Exemption program (SCRIE) if:
- the head of household is 62 or older
- the household income less than $75,000.
- the rent is 30% or more of the household income or an upcoming rent increase will bump the rent over that mark
The program is administered by the New York City Department of Finance. To apply, you can
- visit the Department of Finance’s SCRIE web page to learn more and download the forms
- have the SCRIE application mailed to you by calling 311
- visiting your local senior center (where you may also get help filling out the application).
Learn more by clicking on the SCRIE/DRIE tab.
If I am disabled, how can I apply to have my rent frozen through the DRIE (Disability Rent Increase Exemption) program?
Disabled tenants living in rent-stabilized or rent-controlled apartments, Mitchell-Lama or limited dividend company buildings (such as Penn South or Amalgamated Houses), and apartments regulated by the loft board are eligible to have their rent frozen if:
- the tenant receives state or federal disability-related financial assistance: Federal Supplementary Security Income (SSI); Federal Social Security Disability Insurance (SSDI); US Dept. of Veterans Affairs disability pension or compensation (Must be Military service-related disability pension or compensation); or Disability-related Medicaid (if the applicant has received either SSI or SSDI in the past)
- the household income less than $75,000.
- the rent is 1/3 of income or an upcoming rent increase will bump the rent over that mark
The program is administered by the New York City Department of Finance. To apply, you can
- visit the Department of Finance’s SCRIE web page to learn more and download the forms
- have the DRIE application mailed to you by calling 311
Learn more by clicking on the SCRIE/DRIE tab.
How can I find a new apartment that I can afford?
Privately-owned housing:
The majority of affordable housing in New York City is privately owned, and not subsidized by the government. Thanks to decades of advocacy from tenants, New York continues to have a robust system of rent regulations for our privately-owned housing. The two rent-regulation programs – rent stabilization and rent control – together provide the essential rent and eviction protections that 2.5 million New Yorkers de
pend on in order to be able to afford their apartments – more than every subsidy-based affordable housing program combined. Most people begin their search for a privately-owned apartment by searching websites and local newspapers, by working with a real estate broker or agent, or by word of mouth. You may want to check Apartment Hunting Resources on the Web, on the New York City Rent Guidelines Board’s website.
Public Housing, Subsidized Housing, and Affordable Housing Lotteries:
Most of the apartment buildings developed through government affordable housing programs have waiting lists or, if recently built, a lottery application process. To apply for public housing, subsidized housing, or other affordable housing programs administered by the city or federal government, you must visit each program’s website to find out the eligibility requirements and application process. Most applications are done online but all have their own process. Programs like Mitchell-Lama apartments are also advertised in local newspapers.
Places to start when searching for goverment-funded or supervised affordable-housing options:
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
What is a rent-stabilized apartment?
Rent stabilization is a program that regulates the rents of certain privately-owned apartments in New York, and gives tenants other rights. If you are rent-stabilized, there are limits to how much your rent can be increased, and there are only certain reasons why your landlord can try to ask you to leave or try to evict you.
Rent-stabilization is not a subsidy and the rent may not be affordable to you, but the program does give you protections that tenants in unregulated apartments don’t have.
Your apartment is likely rent-stabilized if:
- It has six (6) units or more
- It was built before 1974 or under a tax abatement such as 421a or J51
- The apartment was not legally deregulated before June 2019
How do I know I’m rent stabilized?
While it’s not a guarantee, a good signal that you are rent-stabilized is:
- Your building is privately-owned (not public housing or a non-profit organization)
- Your building has at least six apartments, and was built before 1974.
- Your rent is an unusual number – for example: $1187.59, rather than a round number like $1,200. Rent-stabilized apartments can only go up a certain percentage every year, causing the maximum legal rent to quickly become unusual.
- You sign a one-year or two-year lease renewal, and your rent goes up by a certain percentage. This year’s increases were 0% for a one-year lease and 0% for a two-year lease. This increase starts Oct 1 each year.
- People in your building pay different amounts of rent for apartments that are similar in size.
The only way to know if you are rent-stabilized is to get your Rent History.
It seems like my apartment should be rent stabilized, but my lease says that it is not. What’s the deal?
It’s possible that your landlord is claiming that your apartment is not rent-stabilized, even though it should be. The first thing to find out is whether your landlord has been registering your apartment as rent-stabilized with the New York State Homes & Community Renewal (HCR). Click here to request your rent history.
What is a rent overcharge?
There is a maximum legal rent for each apartment, based on the unique history of that apartment. It’s not based on the apartment’s size, nor the going rent of apartments in that area, nor the income of the tenant. Rents can be increased by small amounts every time the lease is renewed, and by larger amounts every time there is a new tenant or the apartment is renovated.
To find out the legal rent for your apartment, start by asking the New York State Homes and Community Renewal (HCR). That is the state agency in charge of overseeing rent-regulated apartments. The agency does not check to find out if the landlord is charging the legal rent. It’s up to you as the tenant to find out.
How can I find out what the legal rent of my apartment should be?
Landlords of rent-stabilized buildings are required to register the rents they charge with the New York State Division of Housing and Community Renewal (DHCR). They may or may not be registering the correct amount, but the first thing you need to do is find out what they have registered.
1) Get a copy of your apartment’s rent history from the DHCR.
You can get this in one of two ways:
- BY PHONE: Call DHCR and ask them to mail your rent history to you: NYS HCR- 833) 499-0343, Text “MCH” to (855) 610-2450
- IN PERSON: Visit a rent office. DHCR has offices in the Bronx, uptown and downtown Manhattan, Brooklyn, and Queens, and you can get your rent history from any office. You must have valid government-issued photo ID (drivers license, etc) and a copy of your lease.
- Bronx Borough Rent Office: 2400 Halsey Street, 1st Floor, Bronx, New York 10461 Phone:
- Brooklyn Borough Rent Office: 55 Hanson Place, Room 702, Brooklyn, New York 11217 Phone: 718-722-4778
- Manhattan (Uptown): Adam Clayton Powell, Jr. Office Building, 163 West 125th St, 5th Floor, New York, New York 10027, Phone: 212-961-8930
- Manhattan (Downtown): 25 Beaver Street, 5th Floor, New York, New York 10004, Phone: 212-480-6238
- Queens: Gertz Plaza, 92-31 Union Hall Street, Jamaica, New York 11433, Phone: 718-739-6400
2) Look at your rent history. It will show the registered rents for your apartment going back to 1984. (The registration may be missing for certain years.)
If you moved into your apartment six or less years ago, you may be able to challenge the legal rent for your apartment. If the previous tenant was paying much less than you are, it may be worth a closer look – for example, if the last tenant was paying $600, and your first rent was $1,100. Prior to June of 2019, landlords automatically get to raise rents 20% when a new tenant moves in. So if the tenant before you paid $750 per month, the landlord is automatically allowed charge you $900. Landlords also get to raise rents a certain percentage if they make renovations to the apartment.
Sometimes landlords claim that they did renovations when they actually did not. A sudden jump in the rent could be an indication of an illegal rent increase – you’ll have to do further research in order to find out.
The law about IAIs has changed several times recently, on June 14, 2019, for the better and now on April 20, 2024, for the worse.
Two Tiers of IAI Caps:
- Tier 1: $30,000 for all apartments, amortized over 15 years, an increase of up to $179 a month
- Tier 2: apartments must have been vacant for 2022, 2023, and 2024, and apartments where the prior tenant has lived in the unit for 25 years or more. $50,000 amortized over 15 years, an increase of up to $347 a month
What can I do if I think I am being overcharged?
You have up to 6 years to challenge an overcharge. Winning means you can get trebles (3x) damages. This is true even if the landlord offers to pay back the overcharge. Also it establishes the ‘base rent’ as the amount in the last RELIABLE registration
You may want to talk to a lawyer about your options. Getting free legal representation can be difficult. You may want to get the help of an advocate who works for one of your local elected officials, like your City Councilmember, State Assemblymember, or State Senator. Find out who your elected officials are by calling 311.
If you’re going to be in court before you have a chance to talk with a lawyer or advocate, you may want to ask for an adjournment – which means that you’re asking to re-schedule your court date – in order to get more time to look into the matter.
Two options – choose carefully:
There are two ways to challenge your rent, and the better option is not always the same for each tenant. You may want to consult a lawyer about which option is better for you.
- You may be able to raise the issue of an overcharge as a defense in your housing court eviction case.
- You can also challenge your legal rent through DHCR by filing form RA-89 “Tenant’s Complaint of Rent and/or Other Specific Overcharges in Rent Stabilized Apartments”.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
What is a one-shot deal?
A one-shot deal is a one-time payment from the Human Resources Administration (HRA) to pay back rent in order to avoid being evicted. Eligibility criteria for one-shots are complicated, each application is evaluated on a case-by-base basis, but generally, there must be a reason that has prevented you from paying the unexpected expense and you must be able to show how you will pay the expense moving forward. These grants are technically a loan.
How do I apply for a one-shot deal?
You can apply using Access HRA. Or go to the Human Resources Administration (HRA) or Home Base center that serves your area. If you have a marshal’s notice go to the HRA office in Housing Court and see if they can help the application process go faster.
Do I need to be facing eviction or have a court case?
You are not required to have a case in Housing Court. Your application will be considered if you receive a demand letter from the landlord. The process can take a long time, so apply as soon as possible.
What do I need to have for the application?
- Court papers or demand letter from your landlord
- A breakdown from the landlord showing month-by-month amounts
- Proof of Income or award letters for every member of the household and/or SSI/SSA award letter
- Savings and checking account information
- Lease
- Birth certificate and social security card for everyone in the household
- Utility bills
- Proof of an emergency that caused you to owe rent (medical bills, funeral expenses, proof of loss of income)
- Check or money order for your share of back rent
What if I can’t afford to pay my rent going forward?
To qualify for a one-shot deal you need to show that you can pay your rent going forward. If you can’t pay the rent going forward, you will need a family member or friend to help you pay your future rent. This person is called a “third party”.
They will need to sign documents promising to help you pay the rent. If the “third party” does not pay, HRA will not go after them for the money but it will be very difficult to get an one-shot deal again.
Can I get more than one, one-shot deals?
You can apply for a one-shot deal even if you had one in the past. If you had a one-shot deal that you did not pay back, you may have trouble getting another one. If you made payments you will have a better chance. You need to show HRA a new reasons for falling behind.
Will I have to pay back my one-shot deal?
HRA typically isn’t very strict regarding repayment and (according to NYLAG) has not taken any legal action against tenants who were unable to pay back a One-Shot Deal. Repayment will be based on your monthly income and can be adjusted and even put on hold depending on circumstances. The determination notice will inform you whether or not the grant must be repaid under State law. Under state law, most people will have to pay HRA back at least some of the money, though clients receiving SSI are not required to repay emergency grants and certain kinds of arrears do not have to be repaid.
How long will it take to receive a decision?
It can take several months, keep following up. If you do not receive a decision after this time, check back with the office that submitted your application. If you have problems receiving a decision, contact an elected official to advocate on your behalf.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
What is an MCI rent increase?
MCI stands for Major Capital Improvement. When your landlord applies for an MCI rent increase, they are asking for a rent increase on rent-stabilized and rent-controlled units for building-wide improvements. This increase must be approved by DHCR and tenants have tools to fight MCI rent increases.
How can I fight an MCI rent increase?
If your landlord has applied for an MCI rent increase, you and all the other rent-regulated tenants in the building will receive a one-page notice of filing in the mail from the Division of Housing and Community Renewal. You have an opportunity to respond in writing (called an ‘answer’) to the landlord’s application to DHCR, raising objections to the way the work was done, how it was paid for, and any other mistakes the landlord made. We recommend doing this as a tenant association if your building has one, and if it doesn’t – this is a good reason to start one!
This notice from the DHCR only contains the barest information about the landlord’s application. The notice will explain what the improvement was and how much the landlord paid for it and calculate the proposed per-room monthly rent increase. At this point in the proceeding, DHCR has not approved any of the landlord’s figures and they are all challengeable. The landlord must file with the DHCR for the increase only after the work has been completed, but not more than two years after the work was completed. If granted, the effective date of the application will be set retroactive to 30 days after the landlord filed the application, but tenants do not have to pay until the DHCR approves the application and mails rent increase orders to all of the tenants. The approval process takes from about one month to one year from the time the landlord applies.
What are the first steps in answering an MCI application?
Ask for an extension:
You will probably need more time than the allowed 30 days to answer your landlord’s rent increase application. To get a 30 day extension, write to the main rent office (at Gertz Plaza in Queens) of the DHCR. You can ask for more than one extension. Each one lasts 30 days but you will need a good reason for the DHCR to grant the second extension. Send your request for an extension, and all correspondence, by certified mail, return receipt requested. Always put your docket number on all correspondence. You can deliver it in person, but get the agency to stamp a copy so you have proof that it was received.
Examine the landlord’s entire MCI application file.
This file will be either in the management’s office in your building or at the DHCR’s main office in Queens (use the DHCR’s copy if at all possible). This file will have the llandlord’s full application and copies of all the invoices, canceled checks, permits, and affidavits from all contractors who performed the work: these items must be sent to the DHCR in order for the agency to allow the rent increase. If you need to look at the application file at the DHCR, you must file a Freedom of Information Law request (FOIL Form FS-1) to get access to it. Because the DHCR takes a long time to answer your request, you will need at least one extension for the FOIL. When you write for an extension, send in the completed FOIL request form (which you can get from the DHCR) at the same time, and include a cover letter which says you need to examine the file before your tenants’ association can complete its answer.
If there are violations in your building, file a complaint of decrease in services form with the DHCR.
Be sure to file a form for building-wide complaints as well as individual (each tenant in the association), and request a rent decrease. Make sure you first complain to the landlord in writing. You must furnish proof to the DHCR that you have complained of the violation to the landlord. The DHCR might send an inspector (the agency has very few) to confirm your complaint. If you get a rent reduction order for violations, the landlord’s MCI application will be rejected or delayed. Although the landlord can re-file, the delay will save you money by putting off the payment date.
What can I write in my answer?
Look at the work that was done and the application file and object to the landlord’s claims based on the following applicable points. Be sure to look carefully at the file to make sure all invoices, canceled checks, work permits, and affidavits are there. Regulations adopted by the DHCR in December of 2000 require tenants to hire an engineer or architect or to get the signatures of 51% of the tenants to make the claim that the job was not completed or is not in good working order.
The following are possible arguments to challenge an MCI application:
Does the work qualify for an MCI rent increase?
- The work was not for the “operation, preservation and maintenance of the building” and would not be “depreciable under the Internal Revenue Code.” The DHCR has a list of jobs which qualify for MCI increases.
- The work doesn’t benefit all of the tenants and or is not building‑wide (example: the landlord only replaced windows on the north side of the building).
- Was the work completed in the two years previous to the landlord applying for the increase? The landlord cannot apply for increases for work completed more than two years before.
- A system was replaced which had not out-lived its useful life (for example, the boiler that was replaced was only 2 years old). Refer to DHCR Fact Sheet #33: Useful Life Schedule for Major Capital Improvements.
- The work done was cosmetic, and it was not necessary to cover work on something that was a real MCI. For example, if the landlord replaced the front door and plastering was necessary to repair appearances, that’s allowable. However, if the landlord simply wall‑papered the vestibule without replacing doors or intercoms, that work does not qualify for an increase.
Was the work done right?
- The improvement doesn’t work or was never finished. Does the new roof leak? Can you use the new mailboxes? Does the buzzer system work for all of the apartments? Do you get constant hot water now that the boiler has been replaced?
How did the landlord pay for the increase? Is this properly documented?
- Was the work done by the super, the owner or a company owned by the landlord or his/her family? If so, the landlord can’t pass on regular labor costs.
- Were the improvements paid for out of the reserve fund if the building is a cooperative? The tenants then don’t have to pay an MCI.
- Are there copies of all bills and canceled checks for the work? Are there copies of all required work and operation permits? Does the landlord have a signed affidavit from all contractors saying that they did the work?
- If the improvements were necessary because of a fire, and the landlord used fire insurance money, the cost cannot be passed onto the tenants. Put the date of the fire in your answer.
- Did the work cost more than industry standards? To find out, check around your neighborhood or community to find out what the general cost of that kind of work is.
- If the landlord received a tax abatement, government grant, or insurance payment – that full amount needs to be fully deducted.
Additional challenges:
- Landlords can not get an increase if 35% or less of the building is still stabilized.
- Are there serious violations in the building? The DHCR will prevent the landlord from getting an increase for improvements until the violations are removed. Be sure to get these violations put on the record by filing a Reduction in Services complaint form with the DHCR. If you cannot get the DHCR to inspect the violations, then try to get inspection reports from other agencies to show that they exist.
- If the building is not registered with the DHCR, the MCI increase will be delayed until the landlord registers the building. In general, if the landlord doesn’t register your apartment every year, there can be no rent increase of any kind. Be sure that you get your annual apartment registration and that the building is registered with the agency.
- If the landlord has been harassing tenants, file a harassment complaint with the DHCR. Also tell the DHCR if the there has been a finding of harassment against the landlord in the past. These can hold off MCI increases.
After filing your building’s answer, you will have to wait to hear the DHCR’s decision. If new evidence comes to light during this period, you may add it to your file by writing to the agency under your docket number. The agency may approve the landlord’s application in total or part, or it may reject it outright.
How does the DHCR increase my rent for the MCI?
If the MCI is approved by the DHCR, all tenants in the building will receive an order with the amount of the increase and what it is for. The DHCR gives only the permanent monthly amount per room per month, not the total rent increase. The DHCR calculates the increase by dividing the amount of money the landlord spent by an amortization period of 144 or 150 months and then by the number of rooms in the building. The final figure is what the agency will send to you, along with an explanation of the landlord’s allowable costs. (While we use the term “amortization” keep in mind that MCI rent increases are permanent additions to your base rent.)
How much can my rent go up based on an MCI rent increase?
Rent stabilized tenants’ rents can only be increased by 2% a year for an MCI. This means that if your MCI increase is higher than 2% of your rent, your increase will be phased in over a period of years at 2% installments, until the entire cost is added to your rent. If the MCI application is disputed, the DHCR can take over a year to approve the application so there might be a retroactive increase.
The following points are important in figuring the rent increase:
- There can be no increase for an apartment if there is a rent reduction order in effect.
- Lease renewal increases are added on to the base rent which includes the total MCI increase
- New tenants do not have to pay the increase (if filed for before they moved in and granted after) unless there is a specific clause in the lease warning the tenant of the MCI application with the docket number.
If you have a Senior Citizen Rent Increase Exemption (SCRIE), or Disability Rent Increase Exemptoin (DRIE) you don’t have to pay the MCI rent increase.
How can I file a PAR (Petition for Administrative Review) if I disagree with the DHCR’s decision?
You have another chance to challenge the MCI when you get your order. You can file a Petition for Administrative Review (PAR), using the form which should be stapled to the order from the DHCR, within 35 days of the issue date on the order. You must use the same arguments that you used in your original answer. In your PAR (which is read by an administrator, not the same person who read your original answer) you want to argue that the DHCR ignored or unfairly interpreted your answer. Also, add any new information which you could not have gotten during the original answer period.
If your PAR is rejected by the DHCR, your final course of appeal is to file an Article 78 proceeding in the New York State Supreme Court. To do this, you will need a lawyer. You may find that the DHCR rejects the landlord’s application and that the landlord files a PAR or an Article 78. Try to keep yourself informed throughout the process and assist the DHCR where possible.
How can I fight the MCI Rent Increase System?
If the landlord is getting MCI making a lot of improvements, and does not inform tenants of what their rent increases should be, the paper work can become a nightmare for you and other tenants. The complexity can be very discouraging to tenants, and this benefits the landlord by fueling anger and frustration into feelings of ‘what’s the use.’ At Met Council on Housing, we urge tenants to remember that they are not alone.
Let your elected officials know about the MCI for your building. While tenants are fighting their own MCls, they should also join the Metropolitan Council on Housing and any community coalition that is fighting the MCI system.
Tenant attorney Robert Anderson, of Finder, Novick, Kerrigan, Anderson & Palitz, contributed his expertise to this fact sheet.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
What Are My Protections
What Are My Rights
Sample Letter
Good Cause Eviction
What apartments are covered by Good Cause Protections?
If you meet all the conditions below, you may be eligible for “good cause protections”:
- You do not live in a co-op or condo.
- You are not rent-regulated.
- Your landlord must own more than ten (10) units. If your landlord lives in your building and your building is ten units or less you are not covered. You can find out how many units your landlord owns here.
- Your rent is under 245% of the Fair Market Rate by HUD.
- Studio: $5,846
- 1 BR: $6,005
- 2 BR: $6,742
- 3 BR: $8,413
- 4 BR: $9,065
- Your building was built before 2009.
- Your apartment is not part of an employment agreement.
There is no directory of what buildings are covered by Good Cause Protections. Starting on August 20, 2024, Landlords must provide a notice at lease signing, renewal leases/rent hikes, a notice of evictions, and petition papers stating why Good Cause does not cover them.
If a landlord fails to provide necessary notice, eviction cases may be thrown out in court.
How can I find out how many units my landlord owns?
Starting August 20, 2024, your landlord will be required to tell you if he is claiming to be exempt due to number of units they own. Also if your landlord brings you to court and claims to be exempt, the LLC will have to give you the name of everyone who is an owner through the LLC, how many units they own and the addresses of those units.
Due to buildings being owned by limited liability corporations (LLC). It can be complicated to know how many units your landlord owns. One place to start is by searching your building on https://whoownswhat.justfix.nyc/
What rights and protections do with Good Cause Protections?
Good cause protection is a defense in a housing court case. If you meet all the conditions on the previous above, you have the following defenses in court:
- Rent increases are limited to 5%+CPI or 10%, whichever is less. The current amount is 8.82%. Housing and Community Renewal (HCR), the state housing agency, will announce it every August.
- Your landlord can only evict you for the following reasons:
- Non-payment of rent
- Violating a term of the lease
- Nuisance or illegal activity
- Failure to sign a lease renewal
- Failure to provide reasonable access to your apartment for repairs or for your landlord to show the apartment for rent or sale.
- Landlord taking over for personal use
- Landlord taking the apt off the market
- Demolition of the building
This protection does not include tenants with cases that were begun on or before April 20, 2024
How can my rent be raised within a Good Cause protected apartment?
Rent increases are limited to a flexible standard of 5%+CPI or 10%, whichever is less. The current amount as of April 2024 is 8.82%. Housing and Community Renewal (HCR), the state housing agency, will announce it every August.
What if my rent is raised more than the Good Cause flexible standard?
If your landlord raise your rent more than this years standard you can negotiate with your landlord or you can withhold part or all of your rent and use good cause as a defense in court. The court might find against you, if a landlord can show their costs have risen or if their have done significant repairs to the building.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
Good Cause Eviction
On what grounds can I be evicted from a Good Cause protected apartment?
- Non-payment of rent
- Like any other tenant, as a rent-stabilized tenant, you can be sued for eviction in Housing Court if you owe back rent.
- Violating a substantial obligation of your lease.
Some examples include but are not limited to: - operating a business out of your apartment
- making alterations to your apartment without permission
- using appliances such as washing machines that are prohibited in your lease
- Failure to provide reasonable access to your apartment for repairs or for your landlord to show the apartment for rent or sale.
- Being a nuisance or illegal activity.
Examples include: - selling drugs
- constant noise coming from the apartment
- violent behavior
- cluttering your apartment to the point that it is a hazard
- paying your rent late on a chronic basis
- Limited landlord actions
- owner-use (the landlord is seeking the apartment for his/her personal use, or that of an family member)
- Landlord taking the apt off the market
- whole-building demolition
- Failure to sign a lease renewal
Do I need a lease to be covered under Good Cause?
No, you do not need a lease to be covered as long as your building meets the criteria to be covered.
What can I do if my landlord refuses to renew my lease or tries to evict when I am protected by Good Cause?
If your landlord refuses to renew your lease, tells you that you have to leave for a reason not listed above or no reason, or tries to evict you for no reason or for a reason not listed above, do not move. Tell your landlord, they need to give youa “Good Cause” to evict you. If your landlord then tries to formally evict you in court, you can raise a Good Cause defense.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
April 22, 2026
Dear landlord,
I’m writing to you, to let you know that New York State passed Good Cause Eviction on April 20, 2024 and the law went into effect immediately. According to the law, the reasonable threshold for rent increases this year is 8.82%.
That percentage would increase my rent to ______.
Please adjust my lease accordingly and send me a new copy to sign.
Sincerely,
[Your name]
Late Fees
Is my landlord allowed to charge me a late fee?
If you are a rent-stabilized tenant and the first lease (the one you signed when you first moved in) allows late fees, the landlord can charge them. The late fee cannot be greater than 5% or $50, whichever is less. The landlord cannot add in late fees to renewal leases later if the initial lease didn’t allow for them. (It is a general rule that renewal leases must be on the same “terms and conditions” as the initial lease. See more about rent-stabilized lease renewals)
If you are an unregulated (market-rate) tenant with a lease, the late fee provision must be in the lease. The late fee can not be greater than 5% or $50 which ever is less. If there was not a late fee in your first lease or most recent lease, your landlord can add one at the next renewal.
If you are a tenant in public housing (NYCHA), late fees are not permitted. Many other subsidy programs also do not allow late fees.
There is no late fee indicated in my lease, but my landlord has added a late fee to my rent bill. What should I do?
Your landlord is only entitled to collect a late fee if that fee is outlined in your lease. If your landlord is improperly charging you a late fee on your rent bill, you may want to write “for rent only” on the memo line of your monthly rent check or money order so that your landlord doesn’t credit your payment to the late fees and then claim that you owe additional rent. You also may want to write a letter reminding your landlord that your lease does not permit a late fee, send the letter certified mail, return receipt requested, and keep a copy of your letter and your proof of mailing.
Can I be evicted for non-payment of rent if I don’t pay a late fee?
You cannot sued for late fees in Housing Court as part of a nonpayment eviction.
Be warned that chronic late payment of rent can be the basis of a holdover eviction. (Your landlord can claim that you are a nuisance because you have constantly paid your rent late. You can be sued by your landlord on these grounds even if you are not late or behind in the rent at the point when the court case begins.) Avoid being a defendant in such a case by making on-time rent payments.
My landlord attached a lease rider (or asked me to sign a rider) to my renewal agreeing to a late-fee. Do I have to sign this?
If you are a rent-stabilized tenant, your renewal lease offer must keep the same terms and conditions as the expiring lease unless a change is necessary to comply with a specific law or regulation. In many cases, the easiest thing to do if your landlord attaches a rider calling for a late-fee is to sign the renewal lease form and return that without signing or returning the lease rider at all. When doing so, you may wish to remind your landlord in writing that you are entitled to renew your lease under the same terms and conditions, and are not obligated to sign this type of rider. See more about rent-stabilized lease renewals.
If your apartment is not rent-regulated (if it is market-rate) you may need to re-negotiate the terms when you renew your lease. You are not entitled by law to a lease that contains the same provisions as your previous lease. See more about market-rate lease renewals
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
Step 1
Step 2
Step 3
The Basics of Getting Repairs
The laws and regulations of New York require that your landlord maintain essential services in your building and apartment and that they make prompt repairs. However, to enforce these laws you must take action – no one will do it for you.
If you have notified your landlord, managing agent, or building superintendent, and they have not resolved the problem, you must take additional steps, which are outlined on this page.
Note: If you have problems getting repairs or services, chances are that your neighbors have these problems, too. Working with your neighbors on common problems is almost always more effective than fighting the battle alone. You may want to join your building’s tenant association, or if your building doesn’t have one, to start one. (Read more about Forming a Tenants’ Association.)
Step 1:
Send a letter to your landlord
It’s important to put your request for repairs or services in writing, even if you have already spoken to your landlord, managing agent, or building superintendent. In general, when fighting with your landlord over repairs and services, keeping good records is key.
Your letter should list all the problems in your apartment and in the common areas of the building, and include the history of all your previous attempts to get the problems solved – who you spoke to, what promises they made, and what was not done. If your apartment or building needs many repairs, and because it’s important to include everything that needs to be addressed in your first written communication, you may want to download and print our Tenants’ Inspection Checklist/Lista de verificación de la inspección de los inquilinos (公寓居住條件調查問卷) and use it as a guide so that you don’t leave anything out. Photocopy the checklist, keep a copy for your records, and send the checklist along with your letter to the landlord.
Particularly if you are in a rent-stabilized or rent-controlled apartment and plan to file a reduction in services complaint with NYS Homes & Community Renewal to get a rent freeze, you must be able to prove that you first wrote to your landlord notifying him/her of the problem. You must send the letter by certified mail, return receipt requested, and keep a copy of the letter, along with proof of mailing and the receipt, when it arrives, with your copy of the letter (along with the Tenants’ Inspection Checklist, if applicable) to show the HCR or a Housing Court judge, if you wind up going to court.
Here is a sample letter:
July 1, 2017
Dear Landlord,
Enclosed is my rent for July. As I have told the super several times, I need repairs in my apartment and in the public areas of the building. He keeps saying he will do them, but he never has. These repairs are:
Bathroom
1. Hot-water faucet in tub leaks
2. Floor tiles broken
Kitchen
3. Holes in the floor by the radiator
Common Areas
4. Entrance door lock defective
If these repairs are not made by July 15, 2017, I will have no choice but to use my legal remedies to get the repairs done. Please contact me as soon as possible to arrange a time to have these repairs made.
Sincerely,
Jane Doe (Apt. 4A)
daytime phone: 123-456-7891
A Sample Letter from a Tenant's Association:
July 1, 2018
Dear Landlord:
We write to you as members of the XYZ Tenants’ Association in order to get repairs to the public areas and our individual apartments. Previous attempts by individual tenants to get repairs made have failed. We intend to act as a tenants’ association from here on, and take whatever follow‐up steps are necessary to get these repairs.
We have attached to this letter a list of repairs needed in various apartments. In the public areas, the following needs to be repaired:
- The entryway door lock is defective: outsiders can easily gain entrance to the building by pushing hard on the door.
- The elevator does not stop level with the floors.
- The hallways are in need of cleaning and mopping.
If these repairs are not made by July 15, we will exercise our legal rights to get them done. Please contact us as soon as possible to set up a schedule for making repairs.
Sincerely,
Jane Doe (Apt. 4A), Robert Smith (Apt 5B)
Co‐Presidents, XYZ Tenants’ Association
Be prepared to follow up with a complaint to the city or state housing agencies, and/or a court action. If your landlord does not respond to your letter, or responds but does not do the work (or doesn’t complete the job) you should think about the next steps.
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Step Two:
File A Complaint With Government Agencies
You can file a complaint with the city by calling 311 from any phone in New York City (from outside NYC, call 212‐639‐9675). Through 311, you can reach city departments responsible for enforcing the housing, building, and health codes, and ask for an inspection.
The Dept. of Housing, Preservation and Development (HPD) enforces laws relating to housing maintenance (heat, hot water, lead paint, leaky ceilings, other apartment deficiencies).
The Dept. of Health & Mental Hygiene (DOH) deals with lead poisoning prevention (together with HPD), child window guard requirements, rodent and pest infestations, and some mold and asbestos conditions.
- The Dept. of Buildings (DOB) issues permits for new construction and for alterations or renovation to existing buildings, inspects elevators, plumbing, and electrical systems, and responds to complaints about unsafe structures.
- The Dept. of Environmental Protection (DEP) handles complaints about noise and odors (produced by businesses such as restaurants and clubs).
- Note: Always call 911 for emergencies (a cascading flood, a gas leak, carbon monoxide alarms sounding, etc).
- If you are in a rent-stabilized or rent-controlled apartment, you can file a complaint (either building‐wide or for your individual apartment) with the state housing agency, Homes & Community Renewal (HCR)
Individual tenants should use HCR’s form RA-81 “Application For A Rent Reduction Based Upon Decreased Service(s) – Individual Apartment” and tenant groups should use form RA-84 “Application For A Rent Reduction Based Upon Decreased Building-Wide Service(s)”. HCR can be reached by calling 833-499-0343 if you would like the forms mailed to you or go online to download any of HCR’s forms for tenants.
Tenants can now report emergency and non-emergency conditions online through DHCR: Online Decreased Services Application
You can also obtain copies of the forms by visiting HCR’s borough offices
HCR has the power to order a rent reduction and rent freeze for rent-regulated apartments until the landlord fixes the problem. If the problem is no heat or hot water, you can file once you have a copy of a violation report from a city agency. For all other issues, you must first write a letter to your landlord complaining about the problem and send it by certified mail, return receipt requested. You can file with HCR once 10 days – but no more than 60 days – have passed since sending the letter to your landlord. In the letter and on the forms, be specific in identifying the problem. For more on the process of applying for a rent reduction, read HCR’s Fact Sheet #14: Rent Reductions for Decreased Services.
Be advised that while HCR rent reductions and rent freezes may be an incentive for your landlord to make repairs, HCR cannot force such repairs to be made, and the agency typically acts slowly. It’s generally advisable to file a rent reduction and also take other steps (such as suing your landlord in court in an HP Action for repairs and services). Requesting a rent reduction from HCR does not prevent you from also pursuing other remedies.
What happens after I file a complaint with a city agency?
Does the violation get corrected?
In theory, when tenants file complaints with city agencies, the agency will send an inspector and levy fines against landlords for violations that are not fixed. However, in many cases, tenants must be persistent to get an inspection and must take additional steps to force their landlords to make the repairs, including taking the landlord to court.
You can check violations on HPD’s section of the city’s website: nyc.gov/hpd
When you call 311, always ask for and get the complaint number. Call a local elected official to help with follow-up (use these links to look up your New York City Council member, New York State Assemblymember, New York State Senator, Borough President, or Public Advocate.) When calling 311 about a building‐wide condition, get all the tenants in the building to call every day until the problem is fixed.
Once a violation is issued, your landlord will be given a time frame to correct the violation, based on the severity of the condition. However, the city often does not do adequate follow-up, and some landlords simply ignore violations. If that happens, you can sue your landlord for repairs & services in Housing Court, in a case called an HP Action.
Step Three:
Sue your landlord in Housing Court (HP Action for repairs and services)
Tenants may start a lawsuit against their landlords, either individually or as a group of tenants from the same building, based on their landlord’s failure to make repairs or to provide essential services. The procedure is fairly simple and has a good chance of success.
Go to the Housing Court in your borough and ask for paperwork to start a Housing Part (HP) Action. You can get help in filling out the forms at the clerks’ windows, the Court Help Center, or Housing Court Answers, a nonprofit organization that staffs information tables in the Housing Courts.
There is a fee for starting a case, but if you have a low income, you can ask for the fee to be waived. Once you file the forms with the clerk, you will be given a court date and an inspection date. You will have to serve your landlord and the city with a copy of the papers. The clerk will instruct you on how to serve the papers. Be sure to follow the instructions carefully. Also, be sure that you are at home on the date of the inspection and that you return to court on the date and at the time specified, or your case will not be successful.
Prepare for your court date. Print out the list of violations for your building and apartment from HPD’s website: nyc.gov/hpd. Take new pictures of any violations that can be seen. On the date of your hearing, take to court all the evidence you have to prove your case: letters, proof of mailings, photos, heat logs, notices from your landlord, and witnesses, if necessary.
Most HP Actions end with the landlord signing an order to correct violations that are listed on the inspection report and an arrangement for access dates. If your landlord does not show up on the access dates or does not complete the repairs, you can return to court and file an Order to Show Cause to ask for a new court date in the case. In extreme cases when a landlord repeatedly ignores court orders, tenants can ask the judge to order HPD to do the repairs and bill the landlord.
See more step-by-step info on our page on HP Actions
Can I make the repairs or hire someone to do it and deduct the cost from my rent?
New York City does not have an automatic repair and deduct procedure. This means that if you pay for a repair and deduct the cost from the rent, you risk being sued by your landlord in Housing Court in an eviction case for nonpayment of rent. You also risk being sued for money and/or eviction if the work causes damages to property or if your landlord claims that such work was unauthorized and in violation of your lease.
You must first make a reasonable effort to get your landlord to make the repair. If you decide to repair and deduct, protect yourself by keeping proof of the condition needing repair (such as photos) and of your efforts to get your landlord to comply (such as letters to your landlord with proof of mailing from the post office, or violation reports from city agencies). Add any compelling details to a letter to your landlord explaining your decision, such as health concerns for household members. If your landlord takes you to court, you will need to show that you acted reasonably.
Can I withhold rent because I’m not getting repairs or services?
You have a right by law to withhold rent, and you may be entitled to a reduction in the amount of rent owed (called a rent abatement) if you can document that you did not get repairs or essential services for a period of time. (Proof is essential!) However, withholding rent has serious consequences: it could lead to eviction, and your name will show up on tenant screening reports, among other things. Always set aside rent money that you withhold – do not spend it – and always get expert advice before withholding rent. (Go here for help in Finding a Lawyer)
Can my landlord evict me for asking for repairs if I am not rent regulated?
If you ask for a repair from your landlord or a government agency and your landlord either refuses to renew your lease or gives you a significant rent increase within a year, this could be considered retaliation and the courts can give you a new lease for a year.
High rents are probably the biggest problem for most New York City tenants.
There are limited resources available to help tenants pay their rent. The information here is meant as a guide to your options if you find yourself unable to afford the rent in the apartment that you currently live in.
We won’t solve this problem one person at a time – we must come together and organize to change our laws and housing policies. Join the fight for safe, decent, and affordable housing today!
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How can I apply for SCRIE?
Rent-stabilized and rent-controlled tenants:
The New York City Department of Finance administers the SCRIE program for rent-stabilized and rent-controlled tenants.
To obtain the form:
Download the SCRIE form here or visit the NYC Dept. of Finance’s SCRIE page.
Call 311, New York City’s central information number, and ask the form to be mailed to you.
SCRIE applications are available at many senior centers and other social service agencies.
Mitchell-Lama and Redevelopment Company developments, Article XI co-ops, and Federally-assisted co-ops:
Residents of Mitchell-Lama and Redevelopment Company developments, Private Housing Finance Law article XI (HDFC) co-ops, and Federally-assisted co-ops are covered by SCRIE, but SCRIE applications for residents of these buildings are handled by the Department of Housing Preservation and Development (HPD), not by the Department of Finance. Go here to download the form and obtain other information.
Will SCRIE lower my rent?
No. SCRIE is a program that freezes rents. If you are already paying over 1/3 of your income in rent, your rent will not be lowered, but as long as you remain eligible, you can continue to have your rent frozen at the rent you paid when you first entered SCRIE.
Can I get SCRIE for a good cause eviction protection and unregulated (market-rate) apartment?
No. Senior citizens who rent apartments that are not regulated are not eligible for SCRIE benefits. SCRIE is a program that only covers tenants in rent-stabilized, rent-controlled, Mitchell-Lama and certain other government-assisted developments
How is my income determined for SCRIE? What if I make just over $75,000?
The income limit for SCRIE is based on income after deducting all income and Social Security taxes you paid, as well as union dues and court-ordered support payments. If you had to pay any Social Security taxes or income taxes for the year before you apply for SCRIE, it’s unlikely that your income for the purpose of determining eligibility for SCRIE will be the same as your gross income as shown on your tax return. Before concluding that you don’t qualify for SCRIE, be sure to calculate your net income after subtracting the allowable deductions listed on Section G of the SCRIE application. Also, if your income for the year before you apply was higher than it will be in the current year because you retired last year, you may be found eligible for SCRE based on your post-retirement income, so attach documentation of your pre-retirement and post-retirement income to your application.
Based on my income, it doesn’t look like I can afford my rent and living expenses. Can I get SCRIE if my rent and other expenses are paid for by withdrawals from savings or by gifts from family or friends?
If the income you report on your SCRIE application (which does not include savings withdrawals, gifts, or inheritances) is less than your total rent for the year, you may be asked to document how you can afford to pay the rent, such as by showing that you are drawing on savings or that you have received gifts or inheritances. Stating that you have a source of support that is not treated as income for determining SCRIE eligibility will not affect your right to a SCRIE order, but may require you to provide additional documentation in support of your SCRIE application.
If I wasn’t required to file a federal income tax return, how can I satisfy the requirements of SCRIE?
If you do not file a federal tax return, you must submit proof of each source of income you list on the SCRIE application. Appropriate proofs of income include a Form W-2 for wage income, a Form 1099-SSA for Social Security retirement or disability income; a Form 1099-R for pension or annuity retirement income, an award letter for SSI income, and year-end bank & brokerage account statements for investment income.
If I receive a lump sum payment that puts me above the SCRIE limit, will I lose my SCRIE benefits?
The definition of income for SCRIE specifically excludes gifts, inheritances, and payments made to individuals because of their status as victims of Nazi persecution, but otherwise includes income from all sources, whether subject to income taxes or not. Neither the Department of Finance nor HPD have issued detailed regulations interpreting what is treated as income and what is excluded, so if your situation is not directly addressed by the guidance documents on the Department of Finance’s website, you should consult a tenant lawyer for advice.
If you receive a one-time payment that is not excluded from your income in determining SCRIE eligibility, it may put you above the SCRIE income limit. If you are already in the SCRIE program, you could lose your SCRIE benefits and have to reapply in a later year to have your rent frozen at whatever level it is at then. In subsequent years, the money received as a lump sum will be treated as an asset, not as income. Interest, dividends and capital gains received from assets are included in income, but withdrawals from savings accounts and other investments are not.
If I have a roommate, do I have to report his or her income on my SCRIE application?
A roommate who is not a member of your family and who pays you money to live in your apartment is not treated as part of your household and you do not have to report that roommate’s income on your SCRIE application, but you must report as income the amount of money you received from a roommate.
Can my landlord refuse to honor my SCRIE order?
No. Eligible tenants are legally entitled to SCRIE benefits and landlords do not do not have the
right to refuse to participate or to prevent a tenant from participating in the SCRIE
Program.
What if my landlord does not offer me a renewal lease, but I need to submit a renewal application for SCRIE?
If you are a rent-stabilized tenant receiving SCRIE and your landlord does not offer a renewal lease, you must still submit a renewal application when your SCRIE order expires. In lieu of a renewal lease, you must fill out and submit a Certification By SCRIE Renewal Applicant Without a Renewal Lease along with your renewal application. In addition, you must submit, as proof that you currently reside in the apartment, either a rent bill from the current or previous month or a utility bill in your name from the current or previous month.
If I was denied SCRIE when I first applied, or I was terminated from the SCRIE program, how can I appeal this decision?
You must fill out and submit a SCRIE Appeal Form to the Department of Finance, along with any documentation you have to support your appeal. You may want to get assistance with your appeal from a lawyer or tenant advocate.
When a tenant receiving SCRIE moves or dies and an eligible family member succeeds to the tenancy, can his or her successor continue paying the same SCRIE amount?
There are no automatic succession rights to SCRIE benefits. A surviving or remaining household member may qualify for a transfer of SCRIE benefits, but only if the tenant previously reported the successor’s name and income on his or her SCRIE application or renewal forms. The surviving individual must also meet the basic criteria for eligibility (e.g., being over 62 years of age). If the death or departure of the tenant has resulted in a permanent reduction of household income of 20 percent or more, the surviving SCRIE beneficiary can request that the Department of Finance adjust the exemption amount.
If I want to move to another apartment, can I transfer my SCRIE and continue paying the same amount?
If you move from one rent-regulated apartment to another, you may be able to transfer your SCRIE benefits, but you should get assistance from an advocate in this process. Download the SCRIE portability application form.
How does SCRIE work? Who pays for the rent increases?
When an application is approved and a SCRIE Order of Eligibility is issued, the landlord is given a credit toward its New York City real property taxes on the building where the tenant lives, equal to the difference between the legal rent and the amount the tenant must pay under the SCRIE order. Because the city subsidizes the tenant’s rent indirectly by giving a tax break to the landlord and not through a program included in the city or state budget, it is much less vulnerable to the budget-cutting political pressures that impact other important housing programs.
Legal Disclaimer
The information contained on this web page does not constitute legal advice and must not be used as a substitute for the advice of a lawyer qualified to give advice on legal issues pertaining to housing. For more, visit our page on Finding a lawyer.
This information pertains only to tenants living in New York City.
Many of your rights depend on the type of housing you live in or your type of tenancy. You may be subject to different laws and have different sets of rights than even neighbors in your own building. Learn which rights and responsibilities apply to you.
Step 1
Step 2
Step 3
The Basics of Getting Repairs
The laws and regulations of New York require that your landlord maintain essential services in your building and apartment and that they make prompt repairs. However, to enforce these laws you must take action – no one will do it for you.
If you have notified your landlord, managing agent, or building superintendent, and they have not resolved the problem, you must take additional steps, which are outlined on this page.
Note: If you have problems getting repairs or services, chances are that your neighbors have these problems, too. Working with your neighbors on common problems is almost always more effective than fighting the battle alone. You may want to join your building’s tenant association, or if your building doesn’t have one, to start one. (Read more about Forming a Tenants’ Association.)
Step 1:
Send a letter to your landlord
It’s important to put your request for repairs or services in writing, even if you have already spoken to your landlord, managing agent, or building superintendent. In general, when fighting with your landlord over repairs and services, keeping good records is key.
Your letter should list all the problems in your apartment and in the common areas of the building, and include the history of all your previous attempts to get the problems solved – who you spoke to, what promises they made, and what was not done. If your apartment or building needs many repairs, and because it’s important to include everything that needs to be addressed in your first written communication, you may want to download and print our Tenants’ Inspection Checklist/Lista de verificación de la inspección de los inquilinos (公寓居住條件調查問卷) and use it as a guide so that you don’t leave anything out. Photocopy the checklist, keep a copy for your records, and send the checklist along with your letter to the landlord.
Particularly if you are in a rent-stabilized or rent-controlled apartment and plan to file a reduction in services complaint with NYS Homes & Community Renewal to get a rent freeze, you must be able to prove that you first wrote to your landlord notifying him/her of the problem. You must send the letter by certified mail, return receipt requested, and keep a copy of the letter, along with proof of mailing and the receipt, when it arrives, with your copy of the letter (along with the Tenants’ Inspection Checklist, if applicable) to show the HCR or a Housing Court judge, if you wind up going to court.
Here is a sample letter:
July 1, 2017
Dear Landlord,
Enclosed is my rent for July. As I have told the super several times, I need repairs in my apartment and in the public areas of the building. He keeps saying he will do them, but he never has. These repairs are:
Bathroom
1. Hot-water faucet in tub leaks
2. Floor tiles broken
Kitchen
3. Holes in the floor by the radiator
Common Areas
4. Entrance door lock defective
If these repairs are not made by July 15, 2017, I will have no choice but to use my legal remedies to get the repairs done. Please contact me as soon as possible to arrange a time to have these repairs made.
Sincerely,
Jane Doe (Apt. 4A)
daytime phone: 123-456-7891
A Sample Letter from a Tenant's Association:
July 1, 2018
Dear Landlord:
We write to you as members of the XYZ Tenants’ Association in order to get repairs to the public areas and our individual apartments. Previous attempts by individual tenants to get repairs made have failed. We intend to act as a tenants’ association from here on, and take whatever follow‐up steps are necessary to get these repairs.
We have attached to this letter a list of repairs needed in various apartments. In the public areas, the following needs to be repaired:
- The entryway door lock is defective: outsiders can easily gain entrance to the building by pushing hard on the door.
- The elevator does not stop level with the floors.
- The hallways are in need of cleaning and mopping.
If these repairs are not made by July 15, we will exercise our legal rights to get them done. Please contact us as soon as possible to set up a schedule for making repairs.
Sincerely,
Jane Doe (Apt. 4A), Robert Smith (Apt 5B)
Co‐Presidents, XYZ Tenants’ Association
Be prepared to follow up with a complaint to the city or state housing agencies, and/or a court action. If your landlord does not respond to your letter, or responds but does not do the work (or doesn’t complete the job) you should think about the next steps.
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Step Two:
File A Complaint With Government Agencies
You can file a complaint with the city by calling 311 from any phone in New York City (from outside NYC, call 212‐639‐9675). Through 311, you can reach city departments responsible for enforcing the housing, building, and health codes, and ask for an inspection.
The Dept. of Housing, Preservation and Development (HPD) enforces laws relating to housing maintenance (heat, hot water, lead paint, leaky ceilings, other apartment deficiencies).
The Dept. of Health & Mental Hygiene (DOH) deals with lead poisoning prevention (together with HPD), child window guard requirements, rodent and pest infestations, and some mold and asbestos conditions.
- The Dept. of Buildings (DOB) issues permits for new construction and for alterations or renovation to existing buildings, inspects elevators, plumbing, and electrical systems, and responds to complaints about unsafe structures.
- The Dept. of Environmental Protection (DEP) handles complaints about noise and odors (produced by businesses such as restaurants and clubs).
- Note: Always call 911 for emergencies (a cascading flood, a gas leak, carbon monoxide alarms sounding, etc).
- If you are in a rent-stabilized or rent-controlled apartment, you can file a complaint (either building‐wide or for your individual apartment) with the state housing agency, Homes & Community Renewal (HCR)
Individual tenants should use HCR’s form RA-81 “Application For A Rent Reduction Based Upon Decreased Service(s) – Individual Apartment” and tenant groups should use form RA-84 “Application For A Rent Reduction Based Upon Decreased Building-Wide Service(s)”. HCR can be reached by calling 833-499-0343 if you would like the forms mailed to you or go online to download any of HCR’s forms for tenants.
Tenants can now report emergency and non-emergency conditions online through DHCR: Online Decreased Services Application
You can also obtain copies of the forms by visiting HCR’s borough offices
HCR has the power to order a rent reduction and rent freeze for rent-regulated apartments until the landlord fixes the problem. If the problem is no heat or hot water, you can file once you have a copy of a violation report from a city agency. For all other issues, you must first write a letter to your landlord complaining about the problem and send it by certified mail, return receipt requested. You can file with HCR once 10 days – but no more than 60 days – have passed since sending the letter to your landlord. In the letter and on the forms, be specific in identifying the problem. For more on the process of applying for a rent reduction, read HCR’s Fact Sheet #14: Rent Reductions for Decreased Services.
Be advised that while HCR rent reductions and rent freezes may be an incentive for your landlord to make repairs, HCR cannot force such repairs to be made, and the agency typically acts slowly. It’s generally advisable to file a rent reduction and also take other steps (such as suing your landlord in court in an HP Action for repairs and services). Requesting a rent reduction from HCR does not prevent you from also pursuing other remedies.
What happens after I file a complaint with a city agency?
Does the violation get corrected?
In theory, when tenants file complaints with city agencies, the agency will send an inspector and levy fines against landlords for violations that are not fixed. However, in many cases, tenants must be persistent to get an inspection and must take additional steps to force their landlords to make the repairs, including taking the landlord to court.
You can check violations on HPD’s section of the city’s website: nyc.gov/hpd
When you call 311, always ask for and get the complaint number. Call a local elected official to help with follow-up (use these links to look up your New York City Council member, New York State Assemblymember, New York State Senator, Borough President, or Public Advocate.) When calling 311 about a building‐wide condition, get all the tenants in the building to call every day until the problem is fixed.
Once a violation is issued, your landlord will be given a time frame to correct the violation, based on the severity of the condition. However, the city often does not do adequate follow-up, and some landlords simply ignore violations. If that happens, you can sue your landlord for repairs & services in Housing Court, in a case called an HP Action.
Step Three:
Sue your landlord in Housing Court (HP Action for repairs and services)
Tenants may start a lawsuit against their landlords, either individually or as a group of tenants from the same building, based on their landlord’s failure to make repairs or to provide essential services. The procedure is fairly simple and has a good chance of success.
Go to the Housing Court in your borough and ask for paperwork to start a Housing Part (HP) Action. You can get help in filling out the forms at the clerks’ windows, the Court Help Center, or Housing Court Answers, a nonprofit organization that staffs information tables in the Housing Courts.
There is a fee for starting a case, but if you have a low income, you can ask for the fee to be waived. Once you file the forms with the clerk, you will be given a court date and an inspection date. You will have to serve your landlord and the city with a copy of the papers. The clerk will instruct you on how to serve the papers. Be sure to follow the instructions carefully. Also, be sure that you are at home on the date of the inspection and that you return to court on the date and at the time specified, or your case will not be successful.
Prepare for your court date. Print out the list of violations for your building and apartment from HPD’s website: nyc.gov/hpd. Take new pictures of any violations that can be seen. On the date of your hearing, take to court all the evidence you have to prove your case: letters, proof of mailings, photos, heat logs, notices from your landlord, and witnesses, if necessary.
Most HP Actions end with the landlord signing an order to correct violations that are listed on the inspection report and an arrangement for access dates. If your landlord does not show up on the access dates or does not complete the repairs, you can return to court and file an Order to Show Cause to ask for a new court date in the case. In extreme cases when a landlord repeatedly ignores court orders, tenants can ask the judge to order HPD to do the repairs and bill the landlord.
See more step-by-step info on our page on HP Actions
Can I make the repairs or hire someone to do it and deduct the cost from my rent?
New York City does not have an automatic repair and deduct procedure. This means that if you pay for a repair and deduct the cost from the rent, you risk being sued by your landlord in Housing Court in an eviction case for nonpayment of rent. You also risk being sued for money and/or eviction if the work causes damages to property or if your landlord claims that such work was unauthorized and in violation of your lease.
You must first make a reasonable effort to get your landlord to make the repair. If you decide to repair and deduct, protect yourself by keeping proof of the condition needing repair (such as photos) and of your efforts to get your landlord to comply (such as letters to your landlord with proof of mailing from the post office, or violation reports from city agencies). Add any compelling details to a letter to your landlord explaining your decision, such as health concerns for household members. If your landlord takes you to court, you will need to show that you acted reasonably.
Can I withhold rent because I’m not getting repairs or services?
You have a right by law to withhold rent, and you may be entitled to a reduction in the amount of rent owed (called a rent abatement) if you can document that you did not get repairs or essential services for a period of time. (Proof is essential!) However, withholding rent has serious consequences: it could lead to eviction, and your name will show up on tenant screening reports, among other things. Always set aside rent money that you withhold – do not spend it – and always get expert advice before withholding rent. (Go here for help in Finding a Lawyer)
Can my landlord evict me for asking for repairs if I am not rent regulated?
If you ask for a repair from your landlord or a government agency and your landlord either refuses to renew your lease or gives you a significant rent increase within a year, this could be considered retaliation and the courts can give you a new lease for a year.
High rents are probably the biggest problem for most New York City tenants.
There are limited resources available to help tenants pay their rent. The information here is meant as a guide to your options if you find yourself unable to afford the rent in the apartment that you currently live in.
We won’t solve this problem one person at a time – we must come together and organize to change our laws and housing policies. Join the fight for safe, decent, and affordable housing today!
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